100% Satisfaction Guarantee
Where We Ship
We ship throughout the 50 United States (including Alaska & Hawaii) and the District of Columbia, but we do not ship internationally. PO boxes are not eligible for fast shipping methods and are only able to be delivered via USPS.
How We Ship
First, we have developed a safe e-commerce packaging that is 100% recyclable, easy to open/dispose of, and stylish. Second, to ensure all Entimio olive oil gets to you in perfect conditions, we safely package all olive oil bottles ourselves with lots of love and care. Third, we partner with established logistics providers to get your Entimio olive oil to your door. And in the rare case something goes wrong, we remain 100% responsible for your complete satisfaction!
Orders typically get processed the same business day if placed before 1:00 pm ET.
Shipping Options – Timing and Costs
|Type||Cost||Service||Est. Transit Time|
3-Day Shipping *
Free; Available for all products throughout the 50 United States
3 Business Days
|Fast Shipping *||
Free; Available for 2020 Harvest EVOOs for most addresses throughout the 50 United States
Fedex or Major Regional Couriers
|1-3 Business Days (promised delivery date confirmed at check-out based on delivery address)|
* All Major Couriers Have Suspended Service Guarantee
We will do our best to fulfill all orders on the same day or the following morning as promised. While we believe our fulfillment partners are extremely reliable, please do not hold us responsible for potential delays due to late delivery by couriers. We will take responsibility for our mistakes, and we will help you resolve any issue as best as we can.
Returns and Refunds – 100% Satisfaction Policy
Customer satisfaction is our top priority. For this reason, if you are not 100% satisfied with any aspect of your order, please let us know by writing us at email@example.com, and we will do our best to make it right for you. Even if that means sending you another bottle or giving you a full refund, we want you to be happy!